YAK CHEESE?
We use yak cheese because it's the healthiest, all natural base for a long-lasting dog chew.
Yes! Our yak cheese, dog chews are high in protein, low in sodium and 100% digestible.
Always check with your dog's veterinarian to find our how many treats to be giving your dog everyday.
The BIG YAK STICKS are available in both a 3, 8 and12 ounces. The 8 ounce EVEREST option is ideal for smaller dogs under 20 pounds.
The 12 ounce, is more MAHANA geared towards dogs that weigh more than 35 pounds.
That said, those are just recommendations. Regardless of your dog's size both yak chew options can be used as a great treat and pastime for your best friend.
All of our yak chews are made in Nepal using organic, free range yak milk. Once dehydrated the yak cheese is sent to our processing facility in Canada where we add our final touches.
Want to learn more about how BIG YAK STICKS are made? Click Here
The BIG YAK STICKS are all natural and organic yak cheese, dog chews that uses three simple ingredients:
1. Himalayan Yak Milk
2. Himalayan Salt
3. Organic Lime
Want to learn more about how BIG YAK STICKS are made? Click Here
GUARANTEE
All of our dog chews come with a No Hassle 30 day satisfaction guarantee. If you are not happy for any reason, simply send it back to our office in Canada for a full refund.
Absolutely! Whether you make a one-time purchase or subscribe to our monthly program 30 day guarantee will be active.
Simple. Contact our customer support team and they will provide you with instructions on where to send the item. Once that is received at our offices in Canada you will be provided with a full refund.
Unfortunately in order for the 30 day guarantee to apply you would need to send the dog chew back to our offices intact with its original packaging.
SUBCRIPTION POLICY
Cancelling your subscription can be done at any time before a shipment. If you want to cancel your subscription, please contact our customer support team for assistance.
Yes! We only offer monthly subscription plans.
Every 30 days from your purchase date we will automatically repeat your order and charge the credit card on file for the same amount.
Every month we will prepare your dog's treats for the month and ship them out automatically after your subscription payment is received.
Its really easy to setup a subscription. Simply visit the the EVEREST or MAHANA page a instead of selecting one-time payment, select Subscribe & Save. Afterwards click Add to Cart and process your subscription order just like any other normal purchase online.
If you need assistance setting up your subscription, please contact our customer support team.
That's Affirmative! When you subscribe with Big Yak Sticks you will receive the best possible prices every month.
This is an easy one for us! Simply contact our customer support team and provide them with your order number. They will then be able to update your payment information for future subscription orders.
SHIPPING POLICY
We offer fast shipping around the world with a tracking number so you can keep track of your order.
All orders typically ship within 48 from your order date. U.S. and Canada customer can expect to receive their orders within 2-5 business days.
Delivery for international customers may vary and orders are typically received within 8-10 business days.
Please note: Australia customers can expect 10-15 days or more for delivery.
For more information regarding our shipping policy, please Click Here.
We offer free shipping to customer in the continental US and Canada. International orders have a $9.99 shipping fee with each order.
For more information, please visit our shipping policy page.
As soon as your order is shipped out you will receive an email confirming your tracking number.
If you have any questions or concerns, please feel free to contact our customer support team!
RETURNS & EXCHANGES
Unfortunately, due to the fact that our products are categorized as food we do not offer returns for orders.
Simple. You can easily cancel your order at any time before your order is shipped out. If you want to cancel your order contact our customer support team for assistance.
Not a problem at all. If your order has not been shipped out yet then you can simply change your order by contacting our customer support team.