Your privacy is very important to us. This privacy policy explains what information Big Yak Sticks collects, why we collect this information and how we use the information we collect.

Big Yak Sticks encourages you to periodically review this policy to learn how we are protecting your information. If you have questions or concerns about our privacy policy, please contact the Big Yak Sticks customer support department at or 1-888-862-3121.


Big Yak Sticks (“we”, “us”, or “our”), the owner and operator of has developed this Privacy Policy to demonstrate its commitment to protecting your privacy.

This privacy policy is intended to explain what information we collect, how our organization uses that information, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.


  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we protect your information?
  • Marketing
  • Use of Cookies
  • Information collected by third parties
  • How to Opt-Out
  • How to manage your cookies
  • Privacy policies of other websites
  • The California Consumer Privacy Act
  • Amendments
  • How to contact us

What data do we collect?

We may collect personal information that can identify you such as your name and email address and other information that does not identify you. When you provide personal information through any of our websites, the information may be sent to servers located in the United States and other countries around the world. We may collect and store any personal information you enter or provide to us in some other manner. This includes:

  • Your name
  • Address
  • Email
  • Phone number.
  • If you transact business with us, we may also collect and store financial information such as your payment method and billing address.

We may also request information about your interests, age, gender, and purchase history.

How do we collect your data?

We may collect these data if you directly provide your information to us or we may obtain it from our business partners, contractors, and other third parties. We collect data and process data when you:

  • Register online or place an order for any of our products.
  • Voluntarily complete a customer survey, or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We may collect your data so that we can:

  • Process your order
  • Deliver the products and/or services you requested
  • Manage your account
  • Better service you in responding to your customer service requests
  • Email you with special offers on our products we think you might be interested
  • Develop and display content and advertising campaigns

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


We would like to send you information about other products and services that we offer and that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right, at any time, to stop Big Yak Sticks from contacting you for marketing purposes or giving your data to other members of Big Yak Sticks.

To Opt-Out of receiving our direct mail, you can click the unsubscribe button at the footer of any of our emails, you may send us an email to, or call us at 1-888-862-3121. We will be happy to help you.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to collect information from your computer that can help us evaluate your activity on our website. This, for analytics purposes to understand how people use our website so that we can make it more intuitive.

When you visit our website, we may collect information from your browser that include your IP address, browser type, language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Information collected by third parties

We may contract with third-party service providers to assist us in better understanding our site visitors, and to serve advertisements on our Site and on third-party websites or other media (Social Media Platforms). This allows us to target advertisements to you for products in which you might be interested.

These companies may use tracking technologies to collect information about users who view or interact with their advertisements or use their applications and services. We would not provide any personal information to these third parties, but they may collect information about where you saw and/or clicked on the advertisements they deliver.

One of our advertising service partners is AdRoll Group. To learn more about them and the information they collect, please visit their privacy policy clicking here. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Collection of Data

Our site uses technologies of  third-party partners [such as NextRoll] to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the [products and/or services] that are likely to be of more interest to you. Specifically, [NextRoll/these partners] collect information about your activity on our site(s) to enable us to:

  • measure and analyze traffic and browsing activity on our site(s);
  • [Optional: if you are using our Media Services to run campaigns include this disclosure] show advertisements for our products and/or services to you on third-party sites;
  • [Optional: if you are using our Cross Channel Measurement Services include this disclosure] measure and analyze the performance of our advertising campaigns;

Cross-Device [Optional: if you are using our Cross Device or AdRoll Email Services]

We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s)  with [NextRoll/ our advertising partners]. This allows our partners to recognize and deliver you ads across devices and browsers. To read more about the technologies used by [NextRoll/our partner] and their cross device capabilities please refer to NextRoll’s Privacy Notice.  


Our partners [such as NextRoll] may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising:

Additional Information for Cross-Device and AdRoll Email Services

Your  information is being used for our own marketing purposes. Our advertising Partner, NextRoll, Inc. performs a hash of your email address in order to serve targeted advertising to other devices connected to you (cross-device tracking). By submitting this form, you acknowledge NextRoll, Inc.’s hashing and cross-device activity. For more information, please see NextRoll’s Privacy Notice.


How to Opt-Out

You may Opt-Out of receiving further information from us and third-party ad networks at any time by contacting our team at In your email, please give us your full name, email address, and statement that you do not want to receive further information from us. You can also visit Network Advertising Initiative for more information, clicking here. If you want to Opt-Out from receiving cross-device site advertising, you can access your device setting or visit and employ the controls described on the NAI’s Mobile Choices page.

How to manage your cookies

It is possible to restrict or block the cookies which are set by this website through your browser settings. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser

Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

For more information, you can visit

Privacy Policies of other Websites

Our website may contain links to other websites of interest. Once you have used these links to leave our website, we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide to that other website.

Also, such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website you’re visiting.

The California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides California resident users with specific rights regarding their personal information. These rights include:

  • The right to request us to disclose what personal information is collected and how it is used;
  • The right to request us to disclose how it sells your personal information;
  • The right of non-discrimination if you make a request about your personal information;


  • The right to Opt-Out of having your personal information sold.

You can submit requests about your information to the email address California consumers have the right to request information about Big Yak Sticks’s collection and use of their personal information over the past 12 months. We will respond to your request within 45 calendar days. You must provide sufficient information that allows us to reasonably verify identity, and you must describe the request in detail so we can properly understand it, evaluate it, and respond to it.

You can also check this section in NextRoll’s (AdRoll) Privacy Notice clicking here.


Big Yak Sticks reserves the right to make changes to this Privacy Policy from time to time. Your continued use of our website and services constitutes agreement with the new policies and acceptance of the changes.

This version was last updated on November 11, 2020.